Operational Quality Management in the Clinical Laboratory Sample
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This is a sample of what you would experience in the course. We are making part of the first module available for free so that you can gauge whether the content level is right for you. Written assignments, discussion forums and quizzes are not included. If you are interested in taking this course, please visit our website for more details. Please contact us at edgh@uw.edu if you have questions.
Video: Course Introduction
Course Learning Objectives
After completing this course, you will be able to:
- Define lab quality management and quality management systems (QMS) terms;
- Develop your vision, mission, and long-term goals to guide your laboratory;
- Identify personnel management principles that contribute to a workforce that is qualified, competent, and understands and follows quality laboratory practices;
- Implement and uphold laboratory safety and security practices and procedures;
- Explain the importance of establishing a program for managing equipment;
- Improve laboratory quality and practice your country-specific laws and regulations that govern clinical laboratory testing;
- Deploy fiscal compliance and management skills;
- Develop a process to prepare your laboratory staff for audits and assessments;
- Identify and consult appropriate sources of data-driven decisions;
- Apply critical analyses to laboratory data and communicate results and interpretations in an impactful way; and
- Describe the role of laboratory information management systems in improving laboratory processes and data quality.