Description

Managing a clinical laboratory requires a wide range of leadership and management skills, with a goal of improving the quality of laboratory services delivered regionally, nationally and internationally.

Participants develop a clear sense of their own strengths and weaknesses in management and leadership and develop Individual Learning Plans for professional development. In addition to self-assessment and reflection, participants study topics and reflect on skills associated with building a diverse workforce and fostering a positive work climate:

  • Developing successful laboratory teams;
  • Providing new laboratory managers with the appropriate skills and tools needed to supervise; and
  • Delegate and mentor their teams.

Participants will also increase their skills and knowledge on managing conflict in the laboratory, supporting influence among the team, communicating effectively, and embracing change.

You can also download the course syllabus.

You are required to take a Course Policy Quiz to ensure you understand policies and grading for this course.

Instructor

Instructor: Stephen Polyak, PhD

Professor, Director, Master's of Laboratory Medicine Graduate Program
University of Washington

Dr. Polyak’s research focuses on the interactions between cells and viruses, with a historical focus on hepatitis C (HCV), with more recent studies focused on Zika virus (ZIKV) and related flaviviruses, filoviruses (Ebola (EBOV), Marburg (MARV) and arenaviruses (Lassa (LASV), Junin (JUNV). One area of study is the cellular innate antiviral and inflammatory responses to virus infection. Dr. Polyak and his team study how natural products engage human cells to protect them from damage by virus infection and chronic inflammation. They extensively studied the liver protective natural product silymarin (a.k.a. milk thistle from Silybum marianum) on HCV infection and inflammation. Dr. Polyak’s research also studies the synthetic antiviral called Arbidol (ARB; a.k.a. umifenovir), a drug used clinically in Russia and China to combat influenza virus infection. His work has shown that ARB inhibits a growing list of globally prevalent viruses including HCV, EBOV, MARV, LASV, JUNV, and ZIKV. ARB is also being investigated as an antiviral agent for the SARS-CoV-2 pandemic. Using this expertise in approved drugs as broad-spectrum antivirals, Dr. Polyak has recently pivoted to repurposing of combinations of viral outbreak control, with studies focused on filoviruses, arenaviruses, and the newly emerged coronavirus, SARS-CoV-2, the etiologic agent of COVID-19. Finally, through a collaboration with the UW’s Department of Global Health, Dr. Polyak’s lab is participating in studies in Africa focused on inflammatory and metabolic diseases in HIV-infected individuals.

Dr. Polyak’s research has been supported by the National Institutes of Health (NIH) including the NIAID, NIDDK, NCCIH, and NIAAA. Recent state funding from the Washington Research Foundation is assisting efforts on drug repurposing for COVID-19. A recent grant from NCCIH is focusing on natural products that block SARS-CoV-2 infection of lung cells and virus-induced inflammation. Dr. Polyak is an editorial board member and/or reviewer for several virology and hepatology journals, and has served as a study section member or reviewer nationally (NIH) and internationally (Canadian Institutes for Health Research, Singapore National Medical Research Council). Dr. Polyak is a lifetime member of the American Society for Virology (ASV).

Student Support

Student Support Specialist: Lucy Yates (DLMP-Cert@uw.edu)

Lucy Yates (she/her/hers) is the course Student Support Specialist for the Certificate Program in Clinical Laboratory Leadership and Management. She is a Program Coordinator for the eDGH team within the Department of Global Health at the University of Washington.

Course Announcements for System Issues

If you experience broken links or system-wide problems (e.g., videos not playing), please check the course Announcements first. The eDGH support team will post updates and fixes there.

Course Learning Objectives

The goal of this course is to improve the quality of laboratory services delivered regionally, nationally and internationally by strengthening the leadership and management skills of program participants.

Participants completing the course at the highest level of achievement should be able to:

  1. Approach management challenges in laboratory settings with core knowledge of and skills in organizational management as a guide;
  2. Explain the importance of leadership and identify key differences between leading vs. managing;
  3. Define diversity, equity, and inclusion, and compare what is meant by equity versus equality;
  4. Design a recruitment process based on holistic assessment of applicants to ensure equity and diversity;
  5. Describe the value of teamwork and core values to guide your leadership development and growth;
  6. Identify strategies to manage and understand the relationship between different leadership styles and power dynamics, in team and organizational settings;
  7. Identify strategies to more effectively influence, collaborate, and supervise others;
  8. Recognize the impact of positive communication and work climate and utilize tools to implement it in the laboratory;
  9. Integrate an effective change management process;
  10. Explain the principles and success factors for financial management of the laboratory; and
  11. Translate insights from self-assessment into personal plans for improving leadership and management skills in laboratory medicine.

Target Audience

This program is most useful for medical laboratory scientists and or mid-level managers of health laboratories in domestic or international settings. The course is a professional training program.

To be admitted to the course you must have an undergraduate degree (or equivalent) and experience in a health-related field.

The course is taught in English. Participants should be comfortable with written and spoken English.

Format

This is a self-paced, online modular course divided into 10 weeks. It will be delivered entirely online. 

Participants are expected to review the pre-recorded weekly lectures, complete assigned readings and activities, and participate in discussion via the discussion forums. Most participants will also meet with a local study group that is led by a site facilitator. This is meant to increase opportunities for discussion about the relevance of the material to the local setting. Completion of a final course evaluation is strongly encouraged for successful completion of the course.

If you have any questions, please look at the course FAQ. If your question isn't answered there, please email DLMP-Cert@uw.edu.

Materials

All reading materials for this course are provided, in PDF form, or by linking to online sources.

Grading

To be successful in the course you will need to complete all of the learning activities listed.

Activity Percentage
Discussion Forums (2 points each, 5 total) 10%
Quizzes (2 points each, 10 total) 30%
Case Study Assignments (30 points totall) 30%
Individual Learning Plan (ILP) Assignments (3 points, 10 total) 30%
Total 100%

Submitting Assignments

All assignments for this course will be submitted electronically through Moodle. Assignments must be submitted by the given deadline.

Viewing Grades in Moodle

Points you receive for graded activities will be posted to the Moodle Grade Book.

Quizzes will be graded upon submission. Grades are posted by the end of the day Monday after an assignment is due. If you submit your assignment late (after the due date), please allow at least 24 hours for your grade to be updated. We do not update late submission grades over the weekend.  Participants have access to their course for a defined period, which includes a four-week period after the course ends. During this time, scores on graded activities can be viewed and downloaded from within the course platform. After access ends, grades are no longer available and cannot be retrieved.

Please note:

  • eDGH does not retain or provide grade reports after course access ends.
  • eDGH does not issue academic transcripts.
  • Certificates of completion serve as the official record of participation and include CEUs (Continuing Education Units) earned.

We recommend downloading your grades during the course or shortly after it ends if you wish to retain a personal copy.

Assignments

Case Study Assignments

Throughout the course you will complete a series of short assignments aimed to help you apply the concepts taught in each module. Each are worth 6 points per assignment.

Individual Learning Plan (ILP) Assignments

The emphasis of this course is on the ability to think critically and to understand, interpret, and apply new skills to your laboratory work and management. The Individual Learning Plan (ILP) serves as a reflective tool throughout the course. It captures insights from course activities and self-assessments, serving as a record of your learning and professional development intentions. Each are worth 3 points per module.

Discussion Forums

Your participation in the discussion forums is critical for maximizing your learning experiences in this course. Please refer to the information on posting to discussion forums to read about expectations for posting.

Quizzes

Quizzes will open when the module opens. You will have 2 attempts on each quiz. The learning management system will record your highest score.

Optional Learning Activities

In some modules, we have included optional learning activities. These contain additional resources, learning activities, and downloadable resources. Completing these optional activities is for your own enrichment and will not count toward your grade.

Note: there is no final exam.

Certificate of Completion

Active participation is required in order to receive a Certificate of Completion for the course. To receive a Certificate of Completion from the University of Washington, USA, you must pass the course, which means getting a final score of 70% or higher on all graded activities. Certificates will be distributed digitally after completion requirements have been verified. 

If you are a site participant, you must earn a qualifying score and attend 3 of the site meetings your site will hold. Attendance at more, if offered, is encouraged but not required to meet the site participation requirement. After the course, site participant certificates will be sent to site coordinators for distribution.

Late Work Policy

We will NOT accept assignments submitted by email or posted in discussion forums. Additionally, no assignments will be accepted after the course has ended. 

Commitment to Academic Integrity

Commit to Integrity

As a participant in this course you are expected to maintain high degrees of professionalism, commitment to active learning and participation in this class and also integrity in your behavior in and out of the classroom.

Definitions

"Plagiarism is defined as the use of the words, ideas, diagrams, etc., of publicly available work without appropriately acknowledging the sources of these materials. This definition constitutes plagiarism whether it is intentional or unintentional and whether it is the work of another or your own, previously published work. Plagiarism is a very serious offense that the University of Washington's eDGH Program does not tolerate."

Enforcement

Corroborated reports of plagiarism, cheating, or other misconduct will result in no credit on that assignment and may result in suspension from the course and ban from participation in future courses.

Library Resources

The University of Washington offers a comprehensive collection of resources for continuing education participants, providing access to valuable research materials, academic databases, and global health tools. These resources can help expand knowledge, support research, and facilitate lifelong learning.

  • Unpaywall: A free, legal browser extension that helps you find open-access versions of research articles. If an article is behind a paywall, Unpaywall searches for an openly available copy in institutional repositories or preprint servers.
  • PubMed Central (PMC): A free full-text archive of biomedical and life sciences literature from the U.S. National Institutes of Health (NIH). PMC provides unrestricted access to millions of peer-reviewed articles.
  • PubMed: A widely used search engine for scientific and medical research. To access free articles, use the "Free full text" filter on the left-hand side of the search results page.
  • Global Health Toolkit: A UW curated collection of global health resources. Articles and tools without a lock icon are freely accessible to the public, making it a valuable reference for global health professionals and researchers.

Use of AI Tools in This Course

Generative artificial intelligence (AI) tools (e.g., ChatGPT, Google Bard) can be useful for tasks such as clarifying complex concepts or refining your writing for better readability. You are welcome to use AI in these ways to support your learning.

However, using AI to generate or significantly revise responses for course assignments, activities, or discussion posts is not permitted and constitutes academic misconduct. Copying and pasting AI-generated content or feeding assignment prompts into AI tools is not allowed. These practices undermine your learning, as this course is designed to help you develop your own skills and express your own ideas.

Grammar, spelling, and phrasing will not be graded in this course; the focus is on the clarity and depth of your ideas rather than perfect language.

Keep in mind that AI-generated content can contain factual inaccuracies or misinterpretations, particularly in complex scientific discussions. Always verify information before using it. If you have any questions about the appropriate use of AI in this course, please reach out for clarification.

Watch this video for more information and resources.

Disability Accommodations

Your experience in this class is important to the teaching team. As per the policy and practice of the University of Washington, we are committed to creating inclusive and accessible learning environments in accordance with federal and state law.

If you require accommodations for a disability or have specific accessibility needs, please contact DLMP-Cert@uw.edu to discuss your requirements.

We are dedicated to working with you to ensure that you have equal access to all aspects of the course and to providing reasonable accommodations as needed. We value your feedback on the accessibility of this class. If you encounter any barriers or have suggestions for improvement, please reach out to us.

Religious Accommodations

eDGH uses the UW's policy on religious accommodations for participants who need to make special arrangements in meeting course deadlines due to reasons of faith or conscience or for religious activities. Accommodations must be requested within the first two weeks of this course by contacting DLMP-Cert@uw.edu. 

Copyright Statement

All content associated with this course is copyrighted. This includes the syllabus, assignments, reading lists, and lectures, as well as any material generated by your fellow students. Within the constraints of "fair use", you may copy these materials for your personal use in support of your education. For example, you may download materials to your computer for study, but you may not copy the materials and distribute or upload to a website. Such "fair use" by you does not include further distribution by any means of copying, performance or presentation beyond the circle of your close acquaintances, student colleagues in this class and your family. If you have any questions regarding any use violates the creator's copyright interests, please feel free to email DLMP-Cert@uw.edu.